UX/UI designer with experience designing and building real-world mobile applications.
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Starting as Food Forward, now rebranded as DCWC Nourish, is a community-driven nonprofit organization in Duluth, Minnesota, that provides weekly meal kits and food boxes to families experiencing food insecurity. The organization relies heavily on volunteers to prepare and deliver food across the city.
I worked on a cross-platform mobile delivery application designed to streamline Food Forward’s delivery operations. The app centralizes routing, navigation, client information, delivery confirmation, and communication into a single interface tailored specifically for nonprofit food distribution.
The project was completed as part of a semester-long capstone course and involved close collaboration with Food Forward staff and volunteers.
Timeline: February 2025 – May 2025
Platform: Mobile (cross-platform)
Focus: UX design, prototyping, usability testing, and implementation
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Food Forward’s delivery workflow relied on a fragmented set of tools, including spreadsheets, Google Maps, handwritten notes, and staff memory. Volunteers manually entered addresses into navigation apps each week and tracked delivery details on paper, leading to inefficiencies, errors, and unnecessary stress—especially during high-demand periods and winter conditions.
As Food Forward grew, these manual processes did not scale. Existing commercial delivery solutions were either prohibitively expensive or designed for for-profit logistics, making them unsuitable for a nonprofit organization with limited resources and diverse volunteer skill levels.
The core problem was not client registration or data collection, but delivery routing and coordination. Volunteers needed a simple, reliable way to manage routes, navigate deliveries, communicate with recipients, and track delivery status—all without adding complexity or cost.
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💬 Pictured above is Dr. Aparna, Director of the Social Entrepreneurship Program at UMD and one of the founders of Food Forward.
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